Privacy Policy

1. Introduction

IVARA Journeys ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make an enquiry with us. Please read this policy carefully.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information — your name, email address, phone number, and WhatsApp number when you submit an enquiry or contact form.
• Travel Preferences — destination interests, travel dates, group size, and budget range shared during enquiry.
• Usage Data — information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Device Information — browser type, device type, and operating system for technical support and analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your travel enquiries and provide customised travel proposals.
• Communicate with you via phone, email, or WhatsApp about your booking and travel plans.
• Send you promotional content and travel inspiration (you may opt out at any time).
• Improve our website, services, and customer experience.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service partners (such as hotels, airlines, and ground operators) strictly to fulfil your travel booking. These partners are contractually obligated to keep your information confidential and use it only to provide their services.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal information (subject to legal obligations).
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at the email address below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: