Terms of Use

1. Acceptance of Terms

By accessing or using the IVARA Journeys website (the "Site") or any of our travel services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Site or services.

2. Services

IVARA Journeys is a travel consultancy and booking service that designs and curates personalised holiday packages for individual and group travellers. Our website is informational in nature and serves as a platform to submit travel enquiries. Actual bookings are confirmed via direct communication with our travel experts.

3. Booking and Payment

• All bookings are subject to availability and confirmation by IVARA Journeys in writing.
• Prices quoted are indicative and may change based on availability, seasonality, and supplier rates at the time of confirmation.
• A booking is considered confirmed only upon receipt of the required deposit and a written confirmation from us.
• Payment terms, cancellation policies, and refund conditions will be clearly communicated at the time of booking confirmation.

4. Cancellations and Refunds

Cancellation charges vary by package and timing of cancellation:

• Cancellations made 30+ days before travel: Minimal or no charges (subject to supplier terms).
• Cancellations made 15–30 days before travel: 25–50% of the package cost may be retained.
• Cancellations made within 15 days of travel: 50–100% of the package cost may be retained.
• Specific cancellation terms for each package will be provided at booking confirmation.

Refunds, where applicable, will be processed within 7–14 business days via the original payment method.

5. Travel Documents and Responsibility

It is the traveller's responsibility to ensure they hold valid travel documents including passports, visas, and any required permits. IVARA Journeys provides guidance but is not responsible for denial of visas or entry, or for any consequences arising from incomplete or inaccurate documentation provided by the traveller.

6. Limitation of Liability

IVARA Journeys acts as an agent for hotels, airlines, transport operators, and other service providers. While we maintain high standards in selecting partners, we are not liable for any injury, damage, loss, accident, delay, or irregularity caused by defects of any vehicle or equipment, or negligence of any third-party service provider. Our total liability shall not exceed the total amount paid by the traveller for the specific booking in question.

7. Force Majeure

IVARA Journeys shall not be held liable for any failure to perform our obligations where such failure results from circumstances beyond our reasonable control, including natural disasters, pandemics, government travel restrictions, strikes, wars, or terrorist activity. In such cases, we will work with you to reschedule or find the best possible resolution.

8. Intellectual Property

All content on this Site — including text, images, logos, graphics, and itineraries — is the property of IVARA Journeys and is protected by applicable copyright laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. Use of the Site

You agree not to:

• Use the Site for any unlawful purpose.
• Submit false, misleading, or fraudulent enquiries or reviews.
• Attempt to gain unauthorised access to any part of the Site or its systems.
• Scrape, copy, or reproduce website content for commercial use.

10. Governing Law

These Terms of Use are governed by the laws of India. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

11. Changes to Terms

We reserve the right to update these Terms of Use at any time. Changes will be effective upon posting to the Site. Continued use of the Site after changes constitutes your acceptance of the updated terms.

12. Contact Us

For any queries regarding these Terms of Use, please contact us: